Customer connect enhancement - ability to create and SMS direct message templates, ability to send SMS from customer account level, and manage responses within communication center.
Developers:
BJ, JB, VH
Risk Level:
Medium
How to Validate:
Links to Evolve-302, 581, 858. Manually validate.
Revert/Rollback Process:
Restore Previous file.
1
EVOLVE-876/900
Updated Configuration for Accessing Co-Pilot Module
Environments:
All Clients Except ABC
Co-Pilot and the Workday Calendar will not be accessible/visible for those clients who do not have this module.
Developers:
CP, VH
Risk Level:
Small
How to Validate:
Manually validate.
Revert/Rollback Process:
Restore previous file.
1
EVOLVE-892
Corrects Email Direct and SMS Direct templates in Settings > Customer Connect
Environments:
All Clients
This updates the Email Direct and SMS Direct templates in Customer Connect .
Resolves the Email Direct utilizing incorrect template and subject not saving/updating correctly.
Developers:
VH, WS
Risk Level:
Medium
How to Validate:
Navigate to Settings > Customer Connect, create a new Email Direct and SMS Direct template, verify correct template/tools are offered. Send a test message. Delete testing templates made in Production
Revert/Rollback Process:
Restore previous file.
1
EVOLVE-972
Updated Formbuilder Widget: Greenprint Images
Environments:
All Clients
Mainatenance update to the GreenPrint Images widget located in Formbuilder.
Developers:
CP, VH
Risk Level:
Small
How to Validate:
Manually validate.
Revert/Rollback Process:
Restore previous file.
1
EVOLVE-1028
Updated Logic to Pin Placement on Customer Detail Tab
Environments:
Pest Pros of Michigan
Routine maintenance.
Developers:
CP, EW
Risk Level:
Small
How to Validate:
Manually validate.
Revert/Rollback Process:
Restore previous file.
1
EVOLVE-1070
Support Request 33550: Updated Refund Logic
Environments:
All Clients
Routine maintenance to refunds performed.
Developers:
EW, WS
Risk Level:
Medium
How to Validate:
Make a payment on a test Account and verify that Refunds continue to work, verify in Merchant Track. Beyond that will need to wait for user feedback, can’t produce error on demand
Revert/Rollback Process:
Restore previous file.
1
EVOLVE-1123
Support Request 33629: Prevent Errors When Submitting Payments
Environments:
ABC Only
Updated logic to address an unexpected error that may appear when submitting payments.
