Evolve Support 31978: Added "Email Subject" to Customer Connect Email Templates
Environments:
All Clients
Added field for "Email Subject" for email customer connect template.
Previously default for email subject was "Service Reminder".
Developers:
CP, EW, JB
Risk Level:
Small
How to Validate:
Manually validate.
Revert/Rollback Process:
Restore previous file.
1
EVOLVE-793
Support Request 32148: Updates to the Notes logged on Accounts for customer’s SMS replies
Environments:
All Clients
Updates the Note logged when a Customer replies to an SMS to make certain it is tied to the last SMS Reminder rather than the last Reminder sent.
Updates the Note logged to remove HTML and updated formatting.
Developers:
JB, WS
Risk Level:
Small
How to Validate:
Create and Send Reminders on a Test Account in advance with the SMS sent first and Voice and Email arriving after. When updates are released, reply to the SMS and verify the Note logged on the Test Account
Revert/Rollback Process:
Restore previous file.
1
Evolve-805
Support Request 32168: Limit the Number of Events displayed within Service Order/Program for the Billing Invoice User
Environments:
ABC Houston Only
Mitigate issues experienced by ABC Houston Users due to the number of Services assigned to the BILLING INVOICE User.
Updated so the BILLING INVOICE user will only return the top 100 results scheduled when creating or editing a Service/Program so that the procedure is not being overloaded by the data for that User.
Developers:
JB, WS
Risk Level:
Small
How to Validate:
Review Services with the BILLING INVOICE User assigned after update, create Services where the BILLING INVOICE User is eligible
Revert/Rollback Process:
Restore previous file.
1
Evolve-831
Updated Logic to QR Code Presented in Evolve iOS for Payments
Environments:
All Clients
Routine maintenance to the QR Code shown as a Payment Option in Evolve iOS.
Developers:
CP, JB
Risk Level:
Small
How to Validate:
Manually validate.
Revert/Rollback Process:
Restore previous file.
1
Evolve-833
Keep Source Association History When Deleting Sources
Environments:
All Clients Except ABC
When a user deletes a source, the association remains historically for services and estimates.
Developers:
BJ, JB
Risk Level:
Small
How to Validate:
Manually validate.
Revert/Rollback Process:
Restore previous file.
1
Evolve-854
Support Request 32248: Updated Logic to the Credit Card Auto-Charge Option within Customer Portal
Environments:
All Clients
Routine maintenance to the auto-charge option avaliable on credit cards managed from the customer portal.
