Support Request 31704: Updated Notes Logic for Emails sent to Manually Entered Email Addresses
Environments:
ABC Only
Prevent Account’s Email address to be logged on the Notes when they were directed to a Manually Entered Email address.
Prevent instances where a second email is sent in error.
Developers:
VH, WS
Risk Level:
Small
How to Validate:
Manually validate.
Revert/Rollback Process:
Restore previous file.
1
EVOLVE-549
Support Request 31796: Updates to Custom Enhanced Communication Templates
Environments:
ABC Only
This update defaults a blank template when sending Direct Email and Direct SMS to customers via Enhanced Communication. This ensures users manually select a template before sending.
Developers:
VH, TD
Risk Level:
Small
How to Validate:
Manually validate.
Revert/Rollback Process:
Restore previous file.
1
EVOLVE-599
Restores the ability to attach documents to Email from Customer Account
Environments:
ABC Only
Corrected display issue preventing the fields for Recipient, CC, Subject and Attachments from appearing in the Customer Email window.
Developers:
VH, WS
Risk Level:
Small
How to Validate:
Manually validate.
Revert/Rollback Process:
Restore previous file.
1
EVOLVE-600
Support Request 31870: Equipment Serial Number Field Update
Environments:
All Clients
Increased Serial Number field limit to 50 characters.
Developers:
CP, JB
Risk Level:
Small
How to Validate:
Manually validate.
Revert/Rollback Process:
Restore previous file.
1
EVOLVE-262
Enhanced Communication Badge Notification Logic
Environments:
ABC Only
The notification badge will update any time a user navigates to a different page.
Automatically refresh of the notification badge once every 5 minutes.